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Cookie Policy

This policy explains how Assistral uses cookies and similar tracking technologies to enhance your browsing experience.

Last updated:

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your device's hard drive and help us recognize your browser, remember certain information about you, and improve your experience on our website.

How We Use Cookies

Assistral uses cookies and similar tracking technologies for the following purposes:

  • Essential Website Functionality: Enable core website features and security measures
  • User Experience: Remember your preferences, settings, and previous interactions
  • Analytics: Understand how visitors use our website to improve performance
  • Marketing: Deliver relevant content and measure advertising effectiveness
  • Performance: Monitor website speed, functionality, and identify technical issues

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

  • Authentication and security cookies
  • Session management cookies
  • Load balancing cookies
  • Site functionality cookies

Service Cookies

These cookies are used by integrated third-party services:

  • Cal.com: Scheduling service cookies for appointment booking functionality
  • Service Worker: Browser-based caching for improved performance

Analytics Cookies

These cookies help us understand how visitors use our website:

  • Google Analytics: Tracks website usage, page views, and user behavior
  • Performance measurement cookies
  • User journey and conversion tracking
  • Traffic source and referral tracking

Functional Cookies

These cookies enhance website functionality and user experience:

  • Preference and settings cookies
  • Language and region cookies
  • Form completion cookies
  • Chat and communication cookies

Security and Performance Cookies

These cookies help maintain website security and performance:

  • Form security and CSRF protection cookies
  • Session management for contact forms
  • Rate limiting and anti-bot protection cookies
  • Performance optimization cookies

Third-Party Cookies and Services

We use various third-party services that may place cookies on your device:

  • Google Analytics: Website analytics and usage tracking
  • Cal.com: Scheduling and appointment booking service
  • Cloudflare: Content delivery network and security services
  • Google Apps Script: Form processing service by Google
  • ipify.org: IP address detection service for security purposes

These third-party services have their own privacy policies and cookie practices. We encourage you to review their policies to understand how they handle your data.

Cookie Duration

Cookies can be either session cookies or persistent cookies:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a specified period or until manually deleted

The duration of persistent cookies varies depending on their purpose, typically ranging from a few days to several years. Most analytics cookies expire after 2 years, while functional cookies may last up to 1 year.

Managing Your Cookie Preferences

Browser Settings

You can control and manage cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Privacy, search, and services > Cookies and site permissions

Note: Disabling certain cookies may affect website functionality and your user experience.

Opt-Out Options

You can opt out of third-party services:

  • Google Analytics: You can opt out using the Google Analytics Opt-out Browser Add-on or disable analytics cookies in your browser settings
  • Cal.com: Cookies can be disabled through your browser settings (may affect scheduling functionality)
  • Cloudflare: Essential cookies for security and performance cannot be disabled
  • Google Apps Script: Contact form functionality may be limited if cookies are disabled

Do Not Track Signals

Some browsers include a "Do Not Track" feature that signals websites not to track users. Currently, there is no universally accepted standard for how websites should respond to Do Not Track signals.

We are committed to respecting user privacy preferences and are monitoring developments in Do Not Track standards to implement appropriate responses in the future.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Providing notice through our website or services when appropriate

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies.

Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:

Email: info@assistral.com

Voice agent: +1 (212) 470-1637 (Available 24/7)

Business Address:
Assistral OÜ
Registered in Estonia
Registry Code: 17240116

Postal Address (US):
Assistral
42 Broadway, Suite 12-536
New York, NY 10004
United States

We will respond to your inquiry within 30 days of receipt.